A4Tech Warranty Policy – Coverage, Claims & Terms | Shoppingjin

At Shoppingjin, we are committed to providing high-quality A4Tech products, ensuring customer satisfaction with reliable warranty support. Below, you will find detailed warranty information for A4Tech products, including coverage, exclusions, and claim procedures.

Warranty Coverage by Product Category

A4Tech offers a warranty for different product categories as follows:

Product Category

Warranty Duration
Mouse 6 Months Repair Warranty
Keyboards 6 Months Repair Warranty
Headphones 6 Months Repair Warranty
USB Devices 6 Months Repair Warranty

The warranty covers manufacturing defects in materials and workmanship under normal use conditions.

Warranty Exclusions

The warranty is void under the following circumstances:

  • Water or liquid damage.
  • Damage caused by overcharging, burns, or fire.
  • Physical breakage, accidental drops, or improper usage.
  • Unauthorized repairs, modifications, or third-party accessories.
  • Normal wear and tear or consumable components.

Warranty Claim Procedure

If you need to claim a warranty for your A4Tech product, please follow these steps:

  1. Verify the Issue – Ensure the problem is related to manufacturing defects and not external factors.
  2. Provide Proof of Purchase – Keep your invoice or order confirmation as proof of purchase.
  3. Contact Customer Support – Reach out to us at help@shoppingjin.pk with details of the issue.
  4. Product Inspection – If required, send the product for evaluation.
  5. Resolution Process – If eligible, the product will be repaired under warranty. Warranty can only be claimed once per purchase. Subsequent claims will be considered a repair case, where the customer bears the cost.

Additional Notes

  • Warranty claims are applicable only for purchases made through shoppingjin. If purchased from another retailer, contact them for their warranty claim procedure.
  • The warranty does not cover shipping costs unless specified otherwise.
  • Replacement or repair under warranty does not extend the original warranty period.
  • We reserve the right to deny warranty service if the product does not meet our policy conditions.

For any queries or assistance, contact our support team at help@shoppingjin.pk.

Thank you for choosing A4Tech products at shoppingjin. We appreciate your trust in us!