AC Brands
Aukey Warranty Policy – Coverage, Claims & Support at Shopping Jin
At Shopping Jin, we aim to provide our customers with the highest quality products, including renowned brands like Aukey. We understand the importance of a reliable warranty policy, ensuring you get the best after-sales support for your purchases. Below, you will find the complete details of the Aukey Warranty Policy and how you can claim it through Shopping Jin.
Aukey Warranty Coverage & Duration
Aukey offers a 2-year warranty on all genuine products purchased in new and unopened condition. The warranty covers manufacturing defects, faulty workmanship, and performance-related issues.
Product Category | Warranty Duration |
Chargers & Power Banks | 2 Years |
Cables & Adapters | 2 Years |
Earbuds & Audio Accessories | 2 Years |
Car Mounts & Accessories | 2 Years |
Other Aukey Products | 2 Years |
Warranty Claim Process
If you experience any issues covered under the warranty, follow these steps to claim your warranty:
- Gather Proof of Purchase: Ensure you have a valid invoice or receipt from Shopping Jin showing the purchase date and product details.
- Check Warranty Eligibility: The warranty is valid for products that are free from physical damage or unauthorized modifications.
- Submit a Claim: Contact Shopping Jin’s customer support team via email or WhatsApp with the invoice and details of the issue.
- Verification & Approval: Our team will review your request, and if eligible, we will proceed with the warranty service.
- Resolution: Depending on the issue, you may receive a replacement unit, store credit, or a partial refund if the exact model is unavailable.
Warranty Terms & Conditions
- The warranty applies only to genuine Aukey products purchased from Shopping Jin.
- Physical damage, unauthorized repairs, and mishandling are not covered under the warranty.
- If an identical replacement model is unavailable, you may receive an alternative model of equal or higher value.
- If no replacement is available, you may opt for 100% store credit or a 50% partial refund.
- The warranty is non-transferable and applies only to the original purchaser.
Contact Shopping Jin for Warranty Support
For warranty claims or inquiries, reach out to us via:
📍 Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
📧 Email: help@shoppingjin.pk
📱 WhatsApp: +923110412804
📞 Tel: 03110412804
At Shopping Jin, we strive to make your shopping experience smooth and hassle-free. Shop with confidence, knowing that your Aukey products are backed by a solid warranty policy!