AUX Warranty Policy – Hassle-Free Claims | Shopping Jin

At Shopping Jin, we provide a reliable warranty for all Aux products, ensuring that your purchase is covered for defects and technical malfunctions. Our warranty policy is designed to offer replacement and repair services under specific conditions, providing you with peace of mind.

Warranty Coverage & Duration

✔ Standard Warranty: All Aux products come with a 1-year official warranty from the purchase date.
 ✔ Delivery-Based Warranty Activation: If the product is delivered to your address, the warranty period starts from the delivery date.
 ✔ Product Inspection: Warranty claims are subject to physical inspection to determine eligibility.
 ✔ Original Packaging Required: The warranty seal must be intact, and the product should not have undergone any unauthorized modifications.

How to Claim Aux Warranty?

Follow these steps to process your warranty claim:

1️⃣ Verify Warranty Validity: Ensure your product is still within the 1-year warranty period.
2️⃣ Prepare Purchase Proof: A valid Shopping Jin invoice is required for verification.
3️⃣ Inspection & Processing: The product will be examined for defects before approval.
4️⃣ Replacement or Repair: If approved, the faulty item will be replaced or repaired under its original functionality.

Replacement & Return Policy

📌 Replacement Policy:

  • Only defective items are eligible for replacement.
  • No new warranty period is issued for replacements; the original warranty period remains valid.
  • If the product is out of stock, an alternative model of equal value may be provided.

📌 Return Policy:

  • Customers can request a return within 7 days of purchase for a full refund.
  • Refunds are processed within 5 working days after approval.
  • The customer is responsible for return shipping costs.

Exclusions from Warranty

The following cases are not covered under the Aux warranty:

❌ Physical damage not reported at the time of delivery.
❌ Water damage or exposure to moisture.
❌ Accidental damage, theft, or loss of the product.
❌ Installation errors or unauthorized modifications.
❌ Power surges or external environmental damage.
❌ Wear and tear due to regular usage.

Out of Warranty Repairs

If your Aux product is out of warranty, you can still request a paid repair service. If the item is irreparable, it will be returned in its original condition.

How to Contact for Warranty Claims?

For warranty assistance, contact:

📍 Shopping Jin Customer Support:
📞 Call: +923110412804
📧 Email: help@shoppingjin.pk

We are committed to providing a hassle-free warranty experience for all Aux customers! 😊