Beurer Product Warranty & Easy Returns – Claim via Shopping Jin

At Shopping Jin, we value customer satisfaction and strive to provide hassle-free warranty and return solutions. Beurer offers a Limited Lifetime Warranty, and customers can choose to claim their warranty or return their product either through Beurer’s official process or via Shopping Jin, where we will forward your application to authorized centers for further processing.

Warranty Coverage

Beurer products come with a Limited Lifetime Warranty covering defects in materials and workmanship under normal use. If you believe your product is faulty or defective, you can initiate a claim through the following methods:

1. Claim Through Beurer Official Support

You can directly reach out to Beurer’s customer care team:

  • Email: info@beurer.com
  • Phone: 1-(800) 536-0366
  • Product Registration: Ensure your product is registered.

Required Information for Warranty Claim:

  • Full Name
  • Place & Date of Purchase (Shop-Beurer, Amazon, Walmart, etc.)
  • Order Number (if applicable)
  • Description and Images of the Problem

2. Claim Through Shopping Jin

Customers who purchased their Beurer products from Shopping Jin can also request a warranty claim by contacting us, and we will forward your application to the authorized service centers.

How to Submit a Warranty Claim via Shopping Jin:

Provide the following details:

  • Order Number
  • Proof of Purchase
  • Product Issue Description & Images

Return Policy

We offer a 60-day return policy, meaning you can request a return within 60 days of receiving your product.

Eligibility for Returns

To be eligible for a return, the product must:

  • Be unused and in the same condition as received
  • Include all original tags and packaging
  • Have the receipt or proof of purchase

Return Shipping & Processing

  • If the return is accepted, a return shipping label and instructions will be provided.
  • Items sent back without prior approval will not be accepted.

Restocking Fee

  • Full Refund: For unused items in original packaging.
  • 20% Restocking Fee: For items not in their original packaging or showing signs of use.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please inspect your order immediately and report it to Shopping Jin. We will evaluate your case and provide a solution promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Personal care goods (e.g., beauty products, fertility strips, etc.)
  • Hazardous materials, flammable liquids, or gases
  • Sale items or gift cards

Exchanges

To exchange an item, you must return it first. Once the return is approved, you can place a new order for the desired product.

Refund Process

Approved refunds will be processed to your original payment method. Please allow time for your bank or credit card company to complete the refund process.

For further assistance, feel free to contact us at Shopping Jin or Beurer’s official support channels. We are here to ensure a smooth and convenient experience for you! 🎯