Changhong Ruba Warranty & Exchange Policy – Shopping Jin

At Shopping Jin, we are committed to providing high-quality Changhong Ruba products with a hassle-free return, exchange, and warranty policy. Below are the details to help you understand the claim process.

Warranty & Exchange Policy

Policy Details
Return Period 7 days from the date of purchase
Original Condition Product must be in original packaging and undamaged condition
Transit Damage Claims Must be reported within 24 hours of receiving the product
Processing Time Minimum of 7 working days
Replacement Eligibility Damaged, defective, incomplete, or incorrect product received

Order Cancellation

  • Orders can be canceled within 6 hours of placing the order.
  • Once an order is processed for shipment, it cannot be modified or canceled.
  • Promotional and discount codes cannot be applied after order placement.

Replacement & Refund Policy

  • If a product is found to be damaged, defective, or incorrect, we will replace the item at no additional cost.
  • Refunds are processed only if a replacement is not available.
  • Shipping and handling charges are non-refundable.
  • Exchange requests require the customer to bear the shipping and handling charges.

Claim Process

  1. Contact Us: Reach out to Shopping Jin’s customer support via email or phone to initiate a warranty claim.
  2. Verification: Our team will verify the claim and proceed with the necessary warranty or replacement process.
  3. Transit Damage: If the product was damaged during delivery, report the issue to Shopping Jin’s support team within 24 hours.
  4. Processing: After approval, we will arrange for a replacement or process a refund if no replacement is available.
  5. Timeframe: The claim process may take a minimum of 7 working days.

Customer Support

For further inquiries or assistance regarding your Changhong Ruba product, feel free to contact our customer service team at help@shoppingjin.pk. We strive to provide a smooth and reliable shopping experience.