AC Brands
Dahua Warranty | Coverage, Claim Process & Support (Shopping Jin)
At Shopping Jin, we provide 100% genuine Dahua products with official warranty coverage. Below, you’ll find complete details on Dahua warranty policies, including coverage periods, inclusions, exclusions, and how to claim your warranty.
Dahua Warranty Coverage Details
| Product Category | Warranty Period | Coverage Details |
|---|---|---|
| CCTV Cameras | 1 Year | Covers manufacturing defects and hardware malfunctions |
| DVR/NVR Recorders | 1 Year | Covers internal component failures and software issues |
| Hard Drives (with System) | 6 Months | Covers defective storage components |
| Power Adapters | 6 Months | Covers internal electrical failures |
| Security Alarms | 1 Year | Covers defects in sensors and alarm functionality |
| Access Control Systems | 1 Year | Covers electronic failures and access authentication errors |
Inclusions: What’s Covered?
Dahua products sold at Shopping Jin are covered under the official warranty, which includes:
- Manufacturing Defects – Any faults arising from the manufacturing process.
- Hardware Malfunctions – Issues with internal components that affect normal operation.
- Software-Related Issues – Problems in DVR/NVR systems that are covered under the standard warranty.
- Sensor & Alarm Failures – Malfunctions in Dahua security alarm systems.
- Authentication Errors – Access control system failures due to internal issues.
- Electrical Failures – Power adapters failing under normal usage conditions.
Exclusions: What’s Not Covered?
The warranty does not cover:
- Physical Damage – Any damage caused by impact, mishandling, or accidents.
- Water or Liquid Damage – Products exposed to moisture or liquids.
- Unauthorized Repairs – Any repairs done by a third-party service provider.
- Power Surges & Voltage Issues – Damage caused by unstable electrical supply.
- Improper Installation – Incorrect setup leading to malfunction.
- Battery & Consumable Parts – Batteries and other consumable items are not covered under warranty.
- Data Loss on Hard Drives – Warranty covers the hard drive itself, not data stored on it.
How to Claim Your Dahua Warranty?
If you experience any issues with your Dahua product, follow these steps to claim your warranty through Shopping Jin:
- Check Your Warranty Card – Ensure your product is within the warranty period.
- Contact Our Support Team – Reach out via phone or email with your purchase details.
- Provide Proof of Purchase – Submit a copy of your receipt or order invoice.
- Send the Product for Inspection – Our team will assess the issue and process your claim.
- Repair or Replacement – If covered, we will repair or replace your product as per Dahua’s official warranty policy.
Why Buy from Shopping Jin?
✔ 100% Genuine Dahua Products
✔ Official Warranty Claim Assistance
✔ Hassle-Free Replacement & Repair Support
✔ Competitive Prices & Fast Delivery
Contact Us
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
Email: help@shoppingjin.pk
WhatsApp: +923110412804
For any warranty-related queries, feel free to contact our customer support. We’re here to ensure you get the best service for your Dahua products! 🚀
