Claim Warranty for Daling Products – Shopping Jin Official Guide

At Shopping Jin, we stand behind the quality of Daling products and ensure a hassle-free warranty claim process. If you encounter any issues with your product, please read the following guidelines to initiate a warranty claim.

Warranty Coverage

Daling products come with a standard warranty period, covering manufacturing defects and malfunctions under normal usage conditions. Please refer to the specific warranty duration mentioned on your product packaging or purchase invoice.

7-Day Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return in case of defects or wrong items received.

Conditions for Return

To be eligible for a return, the item must:

  • Be in the same condition as received.
  • Be unworn or unused, with tags intact.
  • Be in its original packaging.
  • Include the receipt or proof of purchase.

Warranty Claim Process

If your Daling product is defective and falls under warranty, follow these steps to file a claim:

  1. Check Eligibility: Ensure your product is within the warranty period and meets the claim criteria.
  2. Contact Support: Reach out to our customer support team via email or phone with details of the issue.
  3. Provide Proof: Share the purchase receipt, product images, and a description of the issue.
  4. Inspection & Approval: Our team will review your request and confirm whether it qualifies for a warranty claim.
  5. Resolution: Upon approval, we will either repair, replace, or refund the item as per the warranty policy.

Exclusions (What’s Not Covered)

The following cases are not covered under the warranty:

  • Physical damage due to misuse or mishandling.
  • Normal wear and tear over time.
  • Damage due to liquid exposure.
  • Unauthorized repairs or modifications.
  • Accidental drops, voltage fluctuations, or fire damage.

Contact Us

For any warranty-related inquiries, please contact us at: Shopping Jin Support Team
Email: help@shoppingjin.pk
WhatsApp: +923110412804

We are committed to providing the best customer service and ensuring a smooth warranty claim process for all Daling products.