Hisense Warranty Claim – Get Official Support via Shopping Jin

At Shopping Jin, we ensure that our customers receive reliable and high-quality products. If you purchase a Hisense product from us, we facilitate your warranty claims and guide you through the process. Below are the warranty terms and claim procedures for Hisense products.

Hisense Warranty Coverage

All Hisense products come with a manufacturer’s warranty that covers defects in materials and workmanship. The warranty period varies depending on the product category. Refer to the table below for details:

Product Category	Type	General Warranty	Extended Warranty (Parts Only)	Service Type
Refrigerator	Single Door (Non-Inverter)	2 Years	Compressor: 6 Years	On-Site
	2 Door/ Side-By-Side (Non-Inverter)	2 Years	Compressor: 12 Years	On-Site
	Side-By-Side/ 2 Door/ 4 Door (Inverter)	3 Years	Compressor: 12 Years	On-Site
Freezer/ Commercial Chiller	All Ranges (Non-Inverter)	1 Year	Compressor: 5 Years	On-Site
Washer	Semi-Auto (Non-Inverter)	1 Year	Motor: 5 Years	On-Site
	Top Load (Non-Inverter)	2 Years	Control Panel: 3 Years, Motor: 6 Years	On-Site
	Front Load/ Washer Dryer/ Dryer (Inverter)	2 Years	Control Panel: 3 Years, Motor: 12 Years	On-Site
Air Conditioner	RAC/ CAC (Non-Inverter)	2 Years	Compressor: 5 Years	On-Site
	Inverter	3 Years	Compressor: 7 Years	On-Site
TV	E6/E7 Series (HD/FULL HD)	2 Years	–	On-Site
	4K/ 8K/ Laser TV	3 Years	–	On-Site

For purchases made before 2024, certain inverter models may have extended warranties. Please check your product manual or contact us for confirmation.

What is Covered Under Warranty?

The Hisense warranty covers:
✅ Defects in materials and workmanship.
✅ Replacement of faulty parts within the warranty period.
✅ Repairs conducted by authorized service centers.
✅ Free labor and transport for on-site services (where applicable).

What is NOT Covered?

The warranty does not cover the following:
❌ Damage due to improper installation, misuse, or negligence.
❌ Accidental damage, power surges, fire, flood, or natural disasters.
❌ Cosmetic damage such as dents, cracks, and scratches.
❌ Consumable items like filters, bulbs, and batteries.
❌ Unauthorized repairs or modifications.

How to Claim Warranty?

At Shopping Jin, we simplify the warranty process for you:

1️⃣ Contact Shopping Jin Support – If your product is faulty, contact our customer service team. We will assess the issue and guide you through the claim process.
2️⃣ Inspection & Verification – Our team will examine the product and determine the best course of action.
3️⃣ Processing the Claim – Based on the issue, we will either forward your claim to Hisense or provide direct assistance.
4️⃣ Alternative Option – If you prefer, you can contact Hisense directly for a claim.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore

Contact Hisense Directly (Optional)

If you wish to contact Hisense directly, you can reach them at:

📞 Hisense Customer Careline: 1300 888 550
📧 Email: myhisense@hisense.com