At Shopping Jin, we understand the importance of product reliability and post-purchase support. Below are the warranty details for LG products, ensuring clarity on coverage and conditions.
LG Air Conditioners Warranty
| Type |
Product Warranty |
Compressor Warranty |
| Window |
1 Year |
5 Years |
| Split |
1 Year |
5 Years |
| Inverter |
1 Year |
10 Years |
Additional Conditions
- Additional 4 or 9 years (depending on model) warranty on the compressor beyond the first year.
- Gas charging is chargeable unless the compressor is defective.
- Only the compressor is covered; other parts such as condenser coil, evaporator coil, capillary, and electronic parts are not included.
- Standard service charges apply.
- Two free preventive maintenance services (labor only) are available within the first year.
LG Refrigerators Warranty
| Type |
Product Warranty |
Compressor Warranty |
| Direct Cool |
1 Year |
10 Years |
| Frost Free |
1 Year |
10 Years |
| DIOS |
1 Year |
10 Years |
Additional Conditions
- Additional 4 or 9 years (depending on model) warranty on the compressor.
- Gas charging is chargeable unless the compressor is defective.
- Other parts such as condenser, freezer, thermostat, and relay are not covered.
- Shade and color variations on replaced parts may differ from the original.
LG Washing Machines Warranty
| Type |
Product Warranty |
Component Warranty |
| Styler |
2 Years |
Smart Inverter Compressor – 10 Years |
| Dryer |
2 Years |
Dual Inverter Compressor/Motor – 10 Years |
| Semi-Automatic |
2 Years |
Wash Motor – 5 Years |
| Top Loading Fully Automatic |
2 Years |
Direct Drive Motor – 10 Years |
| Front Loading Fully Automatic |
2 Years |
Direct Drive Motor – 10 Years |
Additional Conditions
- Extended warranty on motors does not include labor.
- Lint filter, knobs, hoses, and top covers are not covered.
LG Dishwashers Warranty
| Type |
Product Warranty |
Component Warranty |
| Dishwasher |
2 Years |
Direct Drive Motor – 10 Years |
LG Microwave Ovens Warranty
| Type |
Product Warranty |
Charcoal Heater Warranty |
| Solo/Grill/Convection |
1 Year |
10 Years |
Additional Conditions
- The Charcoal Lighting Heater warranty does not cover PCB, high voltage components, and motors.
- Standard service charges apply.
LG Audio Products Warranty
| Type |
Product Warranty |
Component Warranty |
| Micro System |
1 Year |
– |
| Mini System |
1 Year |
– |
| Home Theatre |
1 Year |
– |
| MP3 Player |
1 Year |
– |
| Car Audio System |
2 Years |
– |
Additional Conditions
- Refurbished parts may be used for repairs if new parts are unavailable.
- CD tray and control panel warranty does not include labor.
- Song Star accessories like the microphone and RF pack have a 6-month warranty.
LG Vacuum Cleaners Warranty
| Type |
Product Warranty |
| Vacuum Cleaner |
1 Year |
LG Televisions Warranty
| Type |
Product Warranty |
| LED/LCD/PDP TVs |
1 Year |
Additional Conditions
- Pixel defects within permissible limits are not covered.
- Customer must remove third-party software/hardware before servicing.
- Extended warranty on LCD/PDP modules includes labor.
LG Water Purifiers Warranty
| Type |
Product Warranty |
| Water Purifier |
1 Year |
Additional Conditions
- Three free preventive maintenance visits are included.
- Electrolysis sterilization and sediment filter replacement will be done at each visit.
How to Claim Warranty
If you need to claim a warranty for any LG product purchased from Shopping Jin, follow these steps:
- Contact Customer Support: Reach out to our customer support team with your purchase details and a description of the issue.
- Issue Examination: Our team will thoroughly examine the reported issue to verify its validity.
- Application Forwarding: Based on the assessment, we will forward your warranty claim to the official LG brand on your behalf to expedite the process.
- Resolution: LG will process your claim as per their warranty terms and conditions. We will keep you updated on the progress and assist where necessary.
Warranty Inclusions
- Free replacement or repair of defective components as specified in the warranty terms.
- Additional warranty on key components such as compressors, motors, and heaters as per LG’s policy.
- Two free preventive maintenance services in the first year for air conditioners.
- 3 free preventive maintenance visits for water purifiers, including electrolysis sterilization and filter replacement.
Warranty Exclusions
- Damage due to improper handling, unauthorized modifications, or incorrect installation.
- Consumable parts like filters, knobs, hoses, or remote controls unless explicitly covered.
- Gas charging unless the compressor is defective and inoperative.
- Cosmetic damages, shade variations, and minor pixel defects within permissible limits.
- Any third-party software, hardware, or accessories attached to the product.
General Warranty Terms & Conditions
- Warranty services are applicable within municipal limits of LG’s authorized service centers.
- Beyond municipal limits, travel and incidental charges apply.
- Only defective components are repaired/replaced; service charges may be applicable.
- Alteration in installation must be done by LG’s authorized service centers.
Shopping Jin ensures that your LG products remain in optimal condition through our support services. For further assistance, reach out to us!
WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
