QMobile Warranty Claim (Hassle-Free Support) & Assistance

At QMobile, we ensure customer satisfaction by offering comprehensive warranty coverage for our products. Whether you own a smartphone, feature phone, or QWatch, our warranty services are designed to provide reliable after-sales support.

Warranty Period & Coverage

For Smartphones & Feature Phones:

  • 1-Year Official Brand Warranty
  • Covers manufacturer defects and hardware malfunctions under normal usage conditions.

For QWatches:

  • 07-Day Replacement & Refund Warranty – If the product is faulty or incorrect upon delivery.
  • 3-Month Replacement Warranty – Covers functional defects under normal usage.

Conditions for Replacement (First 07 Days):

  • The product must be unused, with its seal intact and in its original packaging.
  • Faulty or incorrect products will be replaced after verification.

How to Claim QMobile Warranty in Pakistan

To ensure a smooth and fast warranty claim process, our customer support team will examine the issue thoroughly. Based on the assessment, we will forward the application to the official claim center on your behalf to speed up the process.

Steps to Claim Your Warranty:

  1. Contact QMobile Customer Support with your issue and proof of purchase.
  2. Our team will verify the claim and guide you on the next steps.
  3. If eligible, we will submit the claim to the official service center.
  4. The service center will repair or replace the product as per warranty terms.

Exclusions – What’s Not Covered?

  • Damage due to misuse, liquid exposure, or physical abuse.
  • Tampered, altered, or repaired products by unauthorized personnel.
  • Products with a broken warranty seal or altered IMEI numbers.
  • Damage caused by accidents, power surges, lightning, or natural disasters.
  • Normal wear and tear of accessories.
  • The box with the serial number must be kept for the entire warranty period.

Contact Us at

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore