Rapoo Warranty & Support – Reliable Protection for 2 Years

Rapoo is committed to delivering high-quality products that combine innovation, durability, and performance. To ensure customer confidence and satisfaction, we offer a comprehensive warranty on all Rapoo products purchased from authorized retailers. This warranty serves as our promise that your device is free from manufacturing defects and is designed to function optimally for years to come. If you encounter any issues covered under the warranty, we are here to assist you with repairs, replacements, or support to ensure a hassle-free experience.

Warranty Coverage

Rapoo offers a 2-year limited warranty from the date of purchase, applicable only to the original buyer who purchased the product from an authorized retailer like Shopping Jin. This warranty covers:

  • Manufacturing defects in materials or workmanship
  • Malfunctions occurring under normal usage conditions

Warranty Exclusions

The warranty does not cover:

  • Damage caused by misuse, accidents, or unauthorized repairs
  • Normal wear and tear, cosmetic damages, or battery degradation over time
  • Issues arising from power surges, liquid exposure, or improper handling

How to Claim Warranty?

If you experience any issues with your Rapoo product within the warranty period, follow these steps:

  1. Check Warranty Validity: Ensure your product is still within the 2-year warranty period.
  2. Provide Proof of Purchase: A valid receipt or invoice from Shopping Jin is required.
  3. Contact Customer Support: Reach out to us via email or WhatsApp.
  4. Inspection & Processing: Our team will inspect the issue and guide you through the replacement or repair process.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore

For further details on our return and exchange policy, visit our Return Policy page.