Redragon Warranty Guide – Reliable Coverage & Support at Shopping Jin

At Shopping Jin, we stand by the quality of Redragon gaming products. We ensure that our customers receive genuine Redragon peripherals with a hassle-free warranty process. Below, you’ll find details on Redragon’s official warranty coverage and how Shopping Jin makes the process smoother for you.

Warranty Coverage

Redragon products purchased from Shopping Jin are covered for defects in materials and workmanship. If your product develops a fault within the warranty period under normal use, you are entitled to a free repair or replacement as per Redragon’s official policy.

Product Type Warranty Period Coverage
New Redragon Products 2 Years Covers manufacturing defects
Open-Box Products 6 Months Covers defects in original condition

What is NOT Covered?

Redragon’s warranty does not cover damages caused by:

  • Unauthorized repairs or modifications
  • Accidental damage, misuse, or neglect
  • Natural wear and tear over time

If your product is damaged due to the above reasons, paid repair services may be available.

How to Claim Your Redragon Warranty?

At Shopping Jin, we simplify the warranty process for our customers. If you face an issue with your Redragon product, follow these steps:

  • Contact Shopping Jin Support: Reach out to our support team with your invoice and product details.
  • Issue Examination: Our qualified staff will review your case and determine whether it falls under warranty.
  • Forwarding to Redragon: If eligible, we will directly submit your claim to Redragon on your behalf, ensuring a faster resolution.
  • Repair or Replacement: Once approved, you will receive a repair or a replacement unit based on Redragon’s policy.

For any assistance, feel free to contact Shopping Jin Support, and we’ll guide you through the process.

Email: help@shoppingjin.pk
WhatsApp: +923110412804
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore

Need Technical Support?

If you need software updates or troubleshooting assistance, you can directly reach Redragon Support:

For any warranty-related queries, Shopping Jin is here to assist you!