Rode Warranty Claim – Easy & Reliable Support with Shopping Jin

At Shopping Jin, we strive to ensure that our customers have a smooth and hassle-free warranty claim experience for their Rode products. If you encounter any issues covered under the warranty, follow the steps below to initiate a claim.

Warranty Coverage

  • All Rode products (excluding software) come with a standard one-year limited warranty from the date of purchase.
  • Certain Rode products qualify for an extended warranty of up to 2, 5, or 10 years, depending on the product, when registered on the Rode warranty portal.
  • Specific models, including the Rode M1 live dynamic microphone, NTH-100 headphones, and Rode Classic II (Limited Edition), may be eligible for a lifetime warranty upon registration.
  • The warranty applies only to Rode products purchased from authorized dealers and covers defects caused by faulty materials or workmanship.

Warranty Exclusions

The Rode warranty does not cover:

  • User-induced damage, including exposure to excessive heat, moisture, dust, spills, or improper cleaning.
  • Wear and tear from normal use or excessive commercial use.
  • Use with incompatible or faulty equipment.
  • Unauthorized modifications or repairs by unauthorized personnel.
  • Consumable parts such as cushions, ear pads, replaceable cables, windshields, and adaptors (covered by a one-year warranty only).

How to Claim Your Rode Warranty

To claim your Rode warranty through Shopping Jin:

  1. Contact Shopping Jin Customer Support – Reach out to our customer support team with details of the issue.
  2. Submit Required Information – Provide your proof of purchase and a detailed description of the problem.
  3. Claim Assessment – Our team will thoroughly review your claim application to determine eligibility under the warranty terms.
  4. Forwarding to Rode’s Official Service Center – If your claim is valid, we will forward your application to the authorized Rode service center for further processing.
  5. Repair or Replacement – Based on Rode’s warranty policies, your product will either be repaired or replaced with a new or refurbished unit.

Important Notes

  • Customers are responsible for shipping costs when sending products for warranty service.
  • Repairs may result in loss of stored data, so we advise backing up important data before submitting your claim.
  • If the product is no longer available, Rode may offer a replacement with a similar model.
  • The original proof of purchase is required for all claims.

For any assistance regarding your warranty claim, feel free to contact Shopping Jin’s customer support. We are here to ensure your warranty claim process is handled efficiently and transparently.

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore