Royal Warranty Claim Process at Shopping Jin

At Shopping Jin, we ensure a seamless and efficient warranty claim process for all Royal electronic products purchased from our store. Our dedicated support team thoroughly assesses each claim and coordinates with the official Royal service center to provide a hassle-free resolution.

Royal Warranty Coverage

When you buy a Royal Electronic Cash Register or Time Clock from Shopping Jin, you’re backed by a 1-year limited warranty that covers:

  • Parts & Labor – If your device experiences a defect, faulty parts will be repaired or replaced with new or refurbished components within one year from the date of purchase.
  • Authorized Repair Service – Warranty claims must be shipped via a traceable and insured method to Royal’s official service center. During the labor warranty period, Royal covers the cost of return shipping.

Exclusions – What’s Not Covered?

This Royal warranty does not extend to:

  • Pre-owned or second-hand products
  • Consumables like ink rolls, ribbons, time cards, and paper rolls
  • Damage caused by misuse, neglect, accidents, or natural disasters
  • Routine maintenance, cleaning, and adjustments

How to File a Royal Warranty Claim with Shopping Jin

  1. Reach Out to Our Support Team – Contact Shopping Jin’s customer service with your order details and issue description.
  2. Claim Review & Verification – Our team will conduct a thorough evaluation to determine warranty eligibility.
  3. Forwarding to Royal Service Center – If the claim qualifies, we escalate your request to the official Royal service center for assessment and repair.
  4. Repair & Replacement – The service center will fix the issue or provide a replacement, depending on the defect.
  5. Product Return – Once repaired, the product will be sent back to you, ensuring minimal downtime.

At Shopping Jin, we value our customers and are committed to delivering a smooth and stress-free warranty experience. For any questions or assistance, feel free to reach out to our support team today!

WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore