Singer Warranty Claim Page – Shopping Jin

At Shopping Jin, we are committed to ensuring customer satisfaction by offering reliable warranty support for Singer products. If you encounter any issues with your Singer product, please read the warranty details below and follow the claim process to receive assistance.

Warranty Coverage

Singer provides a limited warranty on its products, covering defects in materials and workmanship under normal household use. The warranty is available only to the original purchaser and is non-transferable.

Warranty Coverage Duration Coverage Details
Product Frame 25 Years Covers manufacturing defects in the product frame. Free replacement parts provided; shipping and labor costs are the customer’s responsibility.
Electronic/Electrical Parts 2 Years Covers defects in electronic and electrical components. Defective parts will be repaired or replaced; shipping and labor costs are the customer’s responsibility.
Mechanical Parts & Adjustments 90 Days Covers defects in mechanical components and required adjustments. Free repair or replacement of defective parts, including labor costs.

What is Not Covered?

The warranty does not cover:

  • Damage due to voltage fluctuations or improper electrical connections.
  • Issues caused by lack of maintenance or failure to follow the user manual.
  • Accidental damage, misuse, or unauthorized repairs.
  • Sewing materials that cause corrosion or surface damage.

How to Claim Your Warranty

To file a warranty claim, follow these steps:

  1. Gather Required Documents
    • Proof of purchase (invoice or receipt from Shopping Jin).
    • Serial number of the product.
    • A brief description of the issue.
  2. Contact Shopping Jin Customer Support
  3. Submit Your Claim
    • Send the required documents via email or visit our store for assistance.
    • We will evaluate your claim and guide you through the repair or replacement process.

Additional Notes

  • Customers are responsible for shipping charges if the product needs to be sent for repairs.
  • Any repairs or replacements performed outside the warranty period will be chargeable.
  • The warranty coverage and terms comply with Singer’s official policy.

For further information, visit our website or contact Shopping Jin customer service.