TaoTronics Warranty Policy – Coverage, Claims, and Support at Shopping Jin

At Shopping Jin, we ensure that all TaoTronics products come with a reliable warranty to provide our customers with peace of mind. Below are the official warranty details for TaoTronics products available on our website.

Warranty Coverage

All TaoTronics products purchased from Shopping Jin come with a 12-month limited warranty from the date of purchase.

Product Category Warranty Duration
Headphones 12 months
Lamps 12 months
Sound Bars 12 months
Humidifiers 12 months
Diffusers 12 months
Other Products 12 months

Note: Warranty duration may vary by model. Please check product details for specific coverage.

30-Day Money-Back Guarantee

Customers can return undamaged products within 30 days of purchase for a full refund. The refund process begins once the returned item is received and inspected at our warehouse.

Return & Replacement Policy

  • Return must include all accessories and original packaging
  • RMA (Return Merchandise Authorization) number required
  • Refunds for quality issues include shipping costs
  • Returns without an RMA number may not be accepted

How to Claim Warranty?

To claim the warranty, please follow the steps below:

  1. Contact Our Support Team – Reach out to us using the contact information listed below, providing your order details and a description of the issue.
  2. Issue Examination – Our team will carefully assess the problem to determine the appropriate course of action.
  3. Return Authorization (If Required) – If a return is necessary, we will issue a Return Merchandise Authorization (RMA) number and provide further instructions.
  4. Resolution Process – Based on the evaluation, we will proceed with either a replacement or a refund in accordance with the warranty terms.

What is Covered?

  • Defects in materials and workmanship
  • Manufacturing faults

What is Not Covered?

  • Improper use or installation
  • Accidental damage, misuse, or negligence
  • Connection to an incorrect voltage supply
  • Unauthorized repairs or modifications
  • Normal wear and tear

Contact Us

For warranty claims, returns, or general inquiries, reach out to Shopping Jin Customer Support:
📧 Email: support@shoppingjin.pk
📞 Phone: +923110412804

We strive to provide the best after-sales service and ensure customer satisfaction with TaoTronics products at Shopping Jin.