Xiaomi Warranty Policy – Claim Process, Coverage, and Support Details

At Shopping Jin, we provide comprehensive warranty services for Xiaomi products. Below, you will find detailed warranty terms and claim procedures for various Xiaomi devices and accessories.

Handset Limited Warranty

The warranty period starts from the date of activation.

Item Warranty Period Scope of Warranty Warranty Service Warranty Support Document
Redmi 7A Handset 2 years Labor and parts Walk-in Purchase order copy
Redmi A2 2 years Labor and parts Walk-in Purchase order copy
Redmi A2+ 1 year Labor and parts Walk-in Purchase order copy
Other Model Handsets 1 year Labor and parts Walk-in Purchase order copy
Xiaomi original battery, adapter, and other packaged accessories 6 months Labor and parts Walk-in Purchase order copy

Mi Notebooks / RedmiBooks Limited Warranty

Item Warranty Period Scope of Warranty Warranty Service Warranty Support Document
Notebook/RedmiBook 1 year Notebook Walk-in Purchase Order No.
Notebook/RedmiBook 1 year Power Adapter/Power Cord Walk-in Purchase Order No.

MI ROBOT VACUUM-MOP P WARRANTY POLICY

Product Category Warranty Coverage Period
Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories 1 year
Other Consumables Consumables Parts Water tank, Main brush, Side brush, Mop, Filter No Warranty

Xiaomi Robot Vacuum Cleaner Warranty Policies

Xiaomi Robot Vacuum Cleaner S10

Product Category Warranty Coverage Period
Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories 1 year
Other Consumables Consumables Parts Water tank, Main brush, Side brush, Mop, Filter No Warranty

Xiaomi Robot Vacuum Cleaner X10

Product Category Warranty Coverage Period
Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories Robot Vacuum Cleaner Parts and Accessories 1 year
Other Consumables Consumables Parts Water tank, Main brush, Side brush, Mop, Filter No Warranty

Air Purifier Limited Warranty

Item Warranty Period Scope of Warranty Warranty Service Warranty Support Document
Main Device 1 year Labor and parts Walk-in Purchase Order No.
Filter No warranty Manufacturing defects Walk-in Purchase Order No.
DOA/DAP 10 Days Manufacturing defects Walk-in Purchase Order No.

MI SMART WATER PURIFIER WARRANTY POLICY

Item Warranty Period Item Warranty Service Warranty Support Document
Water Purifier 1 year Water Purifier Onsite Service Purchase Order No.
Water Purifier Filter No Warranty PPC/RO/PAC

Other Xiaomi Product Warranties

We also offer warranty services for the following Xiaomi products:

  • Xiaomi Handheld Garment Steamer – 1 Year
  • Mi Smart Speaker – 1 Year for the Speaker, 6 Months for Power Adapter
  • Xiaomi Smart Standing Fan – 1 Year
  • Redmi Writing Pad – 3 Months for the Main Device, No Warranty for Battery & Stylus
  • Air Fryer – 1 Year
  • Xiaomi/Redmi Smart TV – 1 Year

For a full list of warranty-covered Xiaomi products, visit our official warranty page.

Warranty Claim Process

  1. Contact Customer Support – Reach out to our support team with your issue and product details.
  2. Issue Examination – Our team will assess the problem and verify the claim.
  3. Application Forwarding – Based on the issue, we will forward the claim to the official manufacturer for processing.
  4. Resolution – If covered under warranty, the product will be repaired or replaced as per Xiaomi’s policy.

WhatsApp: +923110412804
Email:
 help@shoppingjin.pk
Address:
2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore