For delivered products, we will refund to you the product amount (excluding the amount paid for the original shipping fees ) in full plus the cost of return
- if the products are damaged physically or not as described on our Site; or
- if you reason for return is due to an error on our side, such as an error in pricing or description, a delay in delivery etc.; and
- if product ain’t used and you have all accessorizes and fault don’t got induced by you.
In all other circumstances, we can’t refund the product as confirmation of order is done in multiple steps.
For products not delivered, you will receive a full refund if you cancel the order under clause 2.6;